The card arrived in a simple blister pack together with a miniscule and rather feeble looking lanyard and a rather poorly printed User Guide, which I append to my unboxing video. The device is made from plastic and seems pretty robust and well made. It has a high gloss finish which makes it an instant fingerprint magnet as my video shows. It has a small recessed button, a hole in one corner to allow for attaching to a cord or key ring and if you feel along the edges you can find the slots to release the battery housing, which takes two CR2016 batteries which can be found on Amazon for about £1 each. I found it fitted nicely into my wallet without taking up to much space.
First thing to do is to download the TrackR app which I installed on my Android phone although of course an iOS version is also available. The app is nicely designed and easy enough to use and after opening a TrackR account I was prompted to register my TrackR device with the app using Bluetooth. This worked first time and I was then able to configure various options such as alerts to ring on the phone and/or TrackR when the Bluetooth link is lost. The app shows a map with last known position of your TrackR. You can add other TrackR devices and rename them all as you swap them around.
You can select any audio file on your phone to use as the phone separation alert but the alert tone from the device itself is a feeble electronic whine almost impossible to hear if there is any background noise. This is a nuisance as a feature of the device is the ability to locate it by Bluetooth if it is lost when still connected by Bluetooth to the phone. Press a button in the phone app and the TrackR alert sound will go off. Trouble is you will probably not be able to hear from about six feet or so. the app also has a on screen meter supposedly showing how far away the device is and the theory is you can walk around watching the phone screen and listening for the alert tone to find the TrackR. Well, Good luck with that. You can also do it the other way around by pressing the TrackR button to set the phone audible alert off and that works well. There is now also a TrackR Amazon Echo skill that allows you to ask Alexa where your phone is and this works well too although it does not use the TrackR itself to do this.
You can determine if alerts are to be made when the phone is in Silent Mode and most usefully configure the app not to make these separation alerts when on any of the WiFi networks you regularly use. This is handy to prevent the thing going off every time you go into the back garden. You can enable the ‘Crowd GPS’ feature. The idea is that should you lose the device the TrackR is connected to and another TrackR user passes by the lost object their TrackR will send a message to TrackR HQ which will then update the position of the lost TrackR on you app. That is the theory but I suspect it works rather better in Southern California than in Rotherham dure to the limited number of TrackR users outside of the USA.
So how well does it work?
Firstly, remember this is NOT a GPS device and can only give out the location of the Trackr when connected to your phone. When so configured the phone will make a loud audible alert when the Bluetooth link is lost and remember that position. If you lose the TrackR then the app will show where it was when the link was lost not necessarily where it is now.
The TrackR is well made and the app is well written. In general separation alerts work OK but can sometimes fail to work. The audible alerts from the TrackR are pretty much useless but it does work well to locate a lost phone.
I like the device enough to have ordered some other TrackR units, they have various models available, and will see how they do in the long term. None of the devices in the range are expensive and so I think this and they are worth taking a chance with. Finally, be aware that a Trackr Wallet v2 is in the offing and this slimmer credit card sized device wil be available soon at pretty much the same price as this one.
I found my missing wallet, by the way. It was in my coat pocket all the time.
Good build quality
Works well to find mislaid phone
Shows last known location of missing TrackR
Poor audible alert
‘Crowd GPS’ not good in the UK yet
Separation alerts erratic
More info and purchase