The massager was supplied in an attractive mid market product box, suitable for storing the device in when not in use. Inside the box aside from the massager itself was a UK power supply, car adaptor, and a well printed and easy to read User Guide. I include a copy of the User Guide on the end of my unboxing video.
The device consists of a large and quite heavy four roller mechanism contained in a robust mesh and leather look housing jacket. Unlike the more expensive rivals it lacks the two slings that stretch out either side into which the arms are placed to hold the roller tight to the shoulder and so with this device you have control the massage intensity by simply pushing back onto it. It has a single large control button: On/Off, massage roller direction, heat On/Off. The switch assembly seems well made and has a good positive action although there are no status LEDs. There is also a bright array of red LED’s which light up around the rollers when it is in use and lighting selected. On the rear of the unit is an elasticated strap which holds the unit in position on the neck support of your seat. This is a problem as in the home I suspect few of us have suitable high necked chairs but in the car it should work well. In general the build quality seems very good and the equal of the similar devices from more expensive rivals. It is a pity it is not supplied with a storage bag but at a pinch the box it is supplied in could be use.
In use it is easy enough, you just rest it on your shoulders, switch on and hold it in place using the rear belt or with the hands. As well as the neck and shoulders it can also be used on the back or indeed any part of the body. It can be quite uncomfortable at times and feels like having two cricket balls pushed into your back but no doubt it is beneficial. It should be noted that the device is by no means lightweight and a person particularly weak or frail could find this problematic. The rollers have a very powerful action which can be controlled only by varying the tension it is held in place or by pressing backwards onto it. The direction of the roller travel can be changed via the control button. The heat action is pleasant and quite pronounced but again cannot be varied other than by turning it off. It comes with a UK power supply but the cable length is far too short and long enough only for use when positioned immediately next to a socket. It is also, bizarrely, provided with a car adaptor those people needing a massage when travelling. The massage effect is very powerful and once again at least equal to that from more costly models I have used.
Good build quality
Auto off feature
May be too heavy for some users
Short power cable
No storage bag
Single power setting
Single heat setting